Terms and Conditions

Supreme Wash Pressure and Soft Washing Residential Contract for Services

This document serves as a binding agreement between the property owner, hereby identified as “Client,” and Supreme Wash Pressure and Soft Washing and its agents, owners, employees and subcontractors, hereby identified as “Company,” for the execution of services in exchange for payment for residential or commercial washing services.

Permissions: Client or his/her agent agrees to allow the Company on the property for the purposes of cleaning services. The Client understands that there is no set time frame for the completion of services and several visits to the property may be required. The Company also has the permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered.

Water Usage: By signing this agreement, the Client agrees to provide the Company the right to use an on-site water supply as needed to complete the stated project without compensation. If an exterior water supply is required, it will be at an additional charge. It is the customer's responsibility to make sure the water supply is on and in working order before we arrive. Additional charges will be applied if water is not available. If on well water, or if in an area with low water pressure or volume, the Client agrees to cease all water consumption inside the home or building which include faucets, dishwashers, washing machines, outdoor sprinkler systems, and etc.

Electrical Usage: By signing this agreement, the Client agrees to provide the Company the right to use an on-site source of electricity as needed to complete the stated project without compensation. If an exterior source is required it will be at an additional charge.

Acknowledgment of Risks and Releases of Liability: Pressure/Power/Soft washing uses high and low pressure and caustic chemicals to clean difficult stains off of exterior surfaces. Utilizing this process allows for the best clean possible; however operating at high pressure can cause damage. The Companies technicians are well trained in utilizing their equipment and take the upmost precautions in making sure the company does not cause harm to your investment. High pressure is not used on residential siding however, damage can still occur due to lack of maintenance, neglect to the property, and/or low grade building materials. The Client should consult with their home builder to insure that their home's materials are able to be pressure washed. It is the responsibility of the Client to insure that their property has been maintained in accordance with its manufacture's recommendations and any defects or areas of concern are repaired prior to washing to insure a watertight surface. The Client assumes all of these risks and takes responsibility for any damage that occurs due to the above explanations. On the date of service, the Company will walk around the property and provide the Client with a written examination of pre-existing damage if found. This document is not all encompassing, as damage can become apparent or identified while the surfaces are being cleaned. When damage is found after the fact, the Company will cease all cleaning efforts until the Client is notified, observes the damage first hand if possible and acknowledges its existence. The Client also agrees to release the Company of any or all liability for injuries sustained due to equipment placement to include injuries from tripping/falling, striking equipment, falling debris or equipment.

Damages: The Company is not responsible for damages due to improperly installed siding, loose shingles or siding, broken or opened windows, improperly sealed windows and doors, wood rot, defective construction, improperly secured wires, loose or improperly installed gutters, improper caulking, and faulty exterior electrical outlets and switches. In every aluminum siding case and in some cases with vinyl siding, the sun and weather will bleach the color or cause fading. Washing, which entails removal of chalky, gritty or failing surface materials may cause the faded aspects of the vinyl or aluminum to stand out. The Company will not be responsible for such conditions. The Company will not be responsible for loose mortar that may dislodge during the cleaning process.

Corrections of Damages: The Company shall only be obligated under this Contract for structural damages which are a direct result of operator error, gross negligence, or willful misconduct. Damages must be discovered and reported within 3 calendar days of completion. Upon receipt of written notice, the Company has 30 calendar days from date of receipt of written notice for the purpose of inspecting the premises. The Company shall have sole option of repairing or contracting repair work to correcting any damages that are a direct result of the Company.

Color and Tone Concerns: The properties and species of wood age and weather can greatly affect the resulting color or tone. Note: Variances may occur on individual boards as well as total project as densities and other characteristics vary across and throughout the wood. The Company and its associates attempt to represent final finish color and tones as best as possible. While we can often give you an idea of the overall color or tone you must expect some variance in the overall finish. Concrete runs into the same variations at times as well.

Stains: Some stains cannot be removed. Tree sap, artillery fungus, splatters from stains and paints are examples of materials that cannot be removed by conventional means. We make every attempt to point these areas out to the Client when quoting the project. Sometimes these stains cannot be removed at all.

Product Warranties: Product manufacturers of the products used do not offer any warranties. The Company makes no additional warranties. If you ever have a concern regarding our work, the Company should be notified immediately.

Clients Responsibility On The Day of Service:

1. Please have a water spigot activated and accessible.
2. Please have all windows & doors shut tightly.
3. Please have all pets inside.
4. Clear the work areas of all items. Remove all items to include but not limited to; decorations, furniture, flags, potted plants, doormats, vehicles, sensitive or valuable items from the surrounding areas being washed. Over spray could cause damage. If items can't be moved, the Company recommends covering items with plastic.

Exclusions:

• There is a $50.00 cancellation fee if notice is not given within 48 hours of service, or if the Company arrives and cannot wash due to improper preparation not completed. In the event that the Client breaks this contract, all deposits made to the Company shall be surrendered to the Company.
• There is a $50.00 processing fee for any returned checks.
• The Company is not responsible for over spray that accidentally cleans another surface not previously identified to be cleaned.
• Windows may become water spotted as a result of our services. Window drying is NOT included.
• The Company is not responsible for water intrusion. While every effort is made to prevent this from happening, bad seals around windows and doors and cracks in concrete foundations can make this unavoidable.
• The Company is not responsible for the rare “fogging” effect that happens to multi pane windows with bad seals.
• This agreement to provide services is in no way a guarantee that stains will be removed completely. The Company does strive for a 100% customer satisfaction, and will work with homeowners when this does not occur.
• Notify the Company if there are any surfaces on or near the home that cannot have any form of detergent on them. If the company is not notified of this, The Company is not responsible for any ill effects to any surfaces regarding this matter.

As a Courtesy: While the Company is on location and performing work on your property, you are responsible for keeping all children and pets, as well as other individuals away from the work area. Children and pets must be kept off work surface for at least 24 hours after our work is completed as best as you can for the best results. This is also for your safety as well as our own. Surfaces my become slippery until completely dry.

Media Release: Client agrees to allow Company to utilize any photos, descriptions, reviews, quotes, or videos of the property and/or the Client in the context of marketing or advertising for the Company. The Company will use these items described in this section without any compensation to the Client. Client agrees not to seek punitive action in a civil court of law regarding the development, display, reproduction, or printing of the above examples of media. This includes the use of photos, addresses, testimonials and videos posted or displayed on online venues such as social media and or the Company's website. The Client also agrees to allow the Company to display a marketing sign on their property for no more than one week (seven calendar days). Any damage to this sign will be charged to the client at full retail cost.

Payment Terms: The Client shall make payment at the end of the first day's work via cash, check, or card unless alternate arrangements have been made and initialed on the service agreement. All balances are ALWAYS due at the close of business on the first day of the project. Should the Client utilize a credit card for payment, there is a 3% possessing fee. Late charges will be immediately assessed on all balances not paid in accordance with service agreement.

Collection of Outstanding Debt: The Company reserves the right to attach a mechanic's lien against a homeowner's property for non-payment. At 30 days past due, a lien will be filed at the courthouse and a formal notice will be sent via registered mail to the Clients address they provided. An interest rate of 1% per day begins accruing after the first day of non payment. The Company also reserves the right to enter into civil claims court to collect outstanding debt. All legal fees incurred will be added to the remaining unpaid balance. The customer agrees to pay any collection cost incurred by the Company related to the collection process of outstanding balances. This contract is binding.

Weather: Scheduling for a business which productivity relies upon the weather can be difficult. Inclement weather may affect scheduling. We try our best to keep scheduling conflicts to a minimum, however, circumstances that are beyond our control may affect your project start and completion dates. You will be notified of any changes.

Agreement to Terms: By accepting and signing the proposal/estimate, the Client agrees that all the specifications and conditions are satisfactory and hereby accepted. You authorize Supreme Wash to do the work as specified on the proposal/estimate form. You release Supreme Wash from property damage unless damage is caused by gross negligence or willful misconduct. Supreme Wash is not responsible for any damages due to the lack of or improper maintenance, that responsibility is the Clients.

Website Terms of Use

1. Terms

   By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License
   1. Permission is granted to temporarily download one copy of the materials (information or software) on Supreme Wash's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
      1. modify or copy the materials;
      2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
      3. attempt to decompile or reverse engineer any software contained on Supreme Wash's web site;
      4. remove any copyright or other proprietary notations from the materials; or
      5. transfer the materials to another person or 'mirror' the materials on any other server.

   2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Supreme Wash at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

   1. The materials on Supreme Wash's web site are provided "as is". Supreme Wash makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Supreme Wash does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

   In no event shall Supreme Wash or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Supreme Wash's Internet site, even if Supreme Wash or a Supreme Wash authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

   The materials appearing on Supreme Wash's web site could include technical, typographical, or photographic errors. Supreme Wash does not warrant that any of the materials on its web site are accurate, complete, or current. Supreme Wash may make changes to the materials contained on its web site at any time without notice. Supreme Wash does not, however, make any commitment to update the materials.

6. Links

   Supreme Wash has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Supreme Wash of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

   Supreme Wash may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

   Any claim relating to Supreme Wash's web site shall be governed by the laws of Supreme Wash's operating state without regard to its conflict of law provisions.

   General Terms and Conditions applicable to Use of a Web Site.